How to check NSDL Refund status

Filing income tax returns and paying the due taxes on the net income of a financial year is a yearly ritual. After the returns are duly filed, they are processed by the department and an assessment order is issued on the same. If the taxpayers are due to get a refund, the same is issued to them which is credited to their notified bank account at the earliest. So where can taxpayers check their refund status and what can they do if the refund is not credited? Given here are the answers to these questions and related details. 

Read More: How to raise grievance if ITR is not processed?

Where can taxpayers check NSDL refund status?

When the refund for any financial year is payable by the department, the same is issued to the taxpayer within 10 working days of sending the intimation order. However, taxpayers who are due to receive any refund can check the status of the same through either the Income Tax Department website or the NSDL website. Here are the steps that you could follow to check your refund status.

Income tax website

The steps to check the refund status through the Income Tax website are given below. 

1. Go to the website: https://www.incometax.gov.in/iec/foportal/
2. Enter all the required information.
3. Choose the “View Returns/Forms” option.
4. Select “Income Tax Returns” from the available options.
5. Pick the desired assessment year.
6. Click on the hyperlinked number associated with your return.
7. Check the status of your tax refund on the displayed page.

TIN NSDL website

The steps to check the refund status through the NSDL website are given below.

8. Visit the TIN NSDL website at the following link https://tin.tin.nsdl.com/oltas/refund-status-home.html 
9. Provide the details of PAN to proceed.
10. Select the assessment year for which the refund status is to be checked.
11. Enter the captcha displayed on the screen.
12. Click on the submit button.
13. The following page will display the refund status as required. 

What are the different statuses of refunds available on the website?

After attempting to check the refund status on any of the above websites, the taxpayers can come across any of the following messages in relation to their refund status. The meaning of such status and the action required are.

Refund Status	Interpretation	Action Required
Not Determined	The tax return has not been processed by the income tax department as the refundable amount has not yet been determined.	Taxpayers can recheck the refund status again in a few days.
No E-filing for this assessment year	This means the taxpayers have not filed their income tax return or have filed it manually.
Refund Paid	The income tax refund has been credited to the taxpayer’s bank account	Taxpayers can contact their bank account if the refund amount is not received
ITR Proceeds Determined and sent to Refund Banker	The refund for the assessment year in question has been processed	Taxpayers can wait for some time to get the credit of the refund amount in their bank account.
Refund Unpaid	The refund has not been delivered by the Income Tax Department	Taxpayers need to double-check their bank account details and address for credit of the refund and enter corrections if needed. Following this taxpayers can raise a refund reissue request.
No Demand No Refund	The tax deducted is accurate and there is no case of refund that is due to the taxpayer.	Taxpayers can cross-check the computation of the tax payable and file a rectified return if needed
Demand Determined	According to the income tax department’s calculation, the taxpayer’s refund demand has been denied as it indicates that they owe additional tax payment.	Taxpayers need to thoroughly review their e-filing and ensure the accuracy of the information provided. If there is a requirement to make an additional tax payment, ensure it is done before the deadline
Contact Jurisdictional Assessing Officer	The income tax department requires further clarification regarding the income tax returns.	Taxpayers need to contact the jurisdictional assessing officer
Rectification Proceeds, Refund Determined, Sent out to refund banker	The rectification request of the taxpayer has been accepted by the Income Tax Department	Taxpayers should wait for a few days and recheck their income tax refund status.
Rectification Proceeded, No Demand No Refund	The rectification request of the taxpayer has been accepted by the Income Tax Department without any demand for more tax liability or any refund due to the taxpayer	Taxpayers are not liable to pay any extra tax after the rectification request and are also not eligible for any refund under tax laws.
Rectification Proceeded, Demand Determined	The rectification request of the taxpayer has been accepted by the Income Tax Department and there is an additional demand which has to be paid within 30 days of receiving the notice	Taxpayers will have to recheck the e-filing

What are the steps to request a re-issue of the refund?

When the refund due to the taxpayer has not been credited or is rejected for any reason, taxpayers have the option to raise a re-issue request. The steps for raising a re-issue request are mentioned hereunder. 

• Visit the website https://portal.incometaxindiaefiling.gov.in/e-Filing/UserLogin/LoginHome.html and log in using your User ID, Password, date of birth, and the captcha code.
• Taxpayers should then go to the ‘My Account’ section and click on ‘Service Request’.
• There the next step is to select ‘New Request’ under the ‘Request Type’ category and choose ‘Refund Reissue’ from the ‘Request Category’ options.
• On the next screen, taxpayers will see the acknowledgment numbers for each financial year in which they filed their Income Tax. Taxpayers should locate the desired year for the refund and click on ‘Submit’ under the ‘Response’ section.
• The next step is to fill in the Bank Account Number, Account Type, IFSC Code, Bank Name, and any other required details. Then click on ‘Submit’.
• After a few days, the refund amount will be credited to the taxpayer’s bank account.

Conclusion

The Income Tax Department has been continuously trying to update its systems and process the tax returns of the taxpayers at the earliest. The refund due to the taxpayers is also dispatched to the taxpayers within 20-30 days on average of filing the tax returns to ensure that the taxpayers are not burdened with the hassles of constant follow-up relating to their refund status. The remedies available to the taxpayers also allow them to navigate the further steps in case of delay or rejection of their refund request on a timely basis. 

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